Terms and conditions
RESERVATIONS
Reservations can be made by sending a written request to the email address info@lagunasuite.it or by telephone at +39 333 4425200.
In case of confirmation we ask for a deposit of the reservation by bank transfer and only after receiving this deposit will the reservation be considered valid.
Check-in Check-out
The rooms will be available from 2.00 pm on the day of arrival and must be vacated by 10.00 am on the last day of stay.
The delay in leaving the room, if not agreed, will result in the charge of an additional night.
PAYMENT
The balance payment of the stay must be made at the beginning of the stay (at the time of check-in).
The desired form of invoicing, invoice or tax receipt, must be communicated at the time of booking.
CITY TAX
The city tax has an extra cost per person per night.
ACCESS KEYS
Upon arrival you will be given the opening code of the entrance door of the B&B, outside the rooms you will find a safe with the keys of the room and the entrance door of the B&B inside.
CHILDREN 0 – 3 YEARS
If expressly requested in the booking, the B&B provides cots and high chairs for younger guests.
BREAKFAST
Breakfast will be available from 08.00 to 10.00, unless otherwise agreed with the B&B manager for special cases.
It should be consumed in the breakfast room.
In the event of any known food intolerances and allergies, guests are requested to notify this in advance.
Internet Wi-Fi
The structure is equipped with a Wi-Fi network for internet connection made available to guests free of charge.
We are not responsible for any disservices due to total or partial lack of electricity, water, telephone line or internet connection not dependent on our wishes.
CLEANING
During your stay the bedrooms and bathrooms will be cleaned every day. If occupied the cleaning will be done the following day.
Please arrange your personal belongings to allow for such cleaning.
PARKING PLACE
The structure does not have a car park but it is possible to park the cars in a parking lot at 200 meters. from the B&B.
LUGGAGE STORAGE
It will be possible to leave your luggage at the B&B, until the moment of departure but without the assumption of any responsibility by the person in charge of the B&B.
BOOKING CHANGES, CANCELLATIONS
In case of cancellation 30 days before the stay, the entire confirmation deposit will be returned.
In case of cancellation less than 30 days before the stay, the deposit will be retained.
PERSONAL OBJECTS
The B&B declines all responsibility for the loss, theft or damage to objects owned by guests left in the rooms.
It is also not allowed to leave objects of any kind in the common areas, otherwise we decline all responsibility.
DAMAGE CHARGE
Any damage caused to the B&B, after ascertaining responsibility, must be compensated by the guest in agreement with the person in charge of the B&B.
Items missing from the equipment of the rooms, will be charged to the occupying guests.
RECOMMENDATIONS AND PROHIBITIONS
Correct use of the toilet is recommended, avoiding throwing sanitary towels, cotton buds and other objects into the toilet that could clog it (it is recommended to use the special baskets).
It is also recommended:
- to turn off the lights every time you leave the room
- do not leave battery chargers connected when not in use
- do not leave taps open (Water is a precious commodity!)
- do not leave the air conditioners running while you are away from the rooms
- keep the TV at low volume so as not to disturb other guests
DATA PROCESSING
The data of our guests are treated in accordance with current privacy legislation.